Fire up your Social Media

27 Nov 09:00 - 16:00 27 Nov 09:00 - 16:00 - Gibraltar Gibraltar
BC Training Ltd BC Training Ltd
As a business owner or start up, having an understanding of social media is important. If you don't know your way around social media, you could be missing out on valuable...   More info

Mediation for Managers

29 Nov 09:00 - 16:00 29 Nov 09:00 - 16:00 - Gibraltar Gibraltar
BC Training Ltd BC Training Ltd
Introduce delegates to the mediation process Explore why mediation is necessary in modern business relationships Teach delegates key skills utilized by mediators to enable...   More info

Conflict Resolution

30 Nov 09:30 - 16:30 30 Nov 09:30 - 16:30 - Gibraltar Gibraltar
BC Training Ltd BC Training Ltd
The course begins by exploring the theory behind conflict specifically studying a recognised psychological theory regarding how simple disputes, or misunderstandings can literally...   More info

Having that Difficult Conversation

07 Dec 10:00 - 13:00 07 Dec 10:00 - 13:00 - Gibraltar Gibraltar
BC Training Ltd BC Training Ltd
One of the most challenging parts of managing performance is initiating conversations around sensitive topics. Being able to tackle contentious issues in a balanced, calm and...   More info

Frontline Customer Care

14 Dec 09:30 - 16:30 14 Dec 09:30 - 16:30 - Gibraltar Gibraltar
BC Training Ltd BC Training Ltd
This highly interactive course will help you to explore the ways you can use your behaviour to help or hinder transactions. You will understand the standards your customers expect...   More info


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